The concept of private concierge
At La Villa Kef, your upscale guesthouse in Pont Royal, we welcome you as if you were at home – with an extra touch of soul. The concierge team is led by Your Butler & Isonia Conseil, specialists in prestigious hospitality.
Present throughout your stay, we assist you with discretion, responsiveness, and a demanding attention to detail.
All our services are personalized according to the needs and desires of each guest.
At La Villa Kef, we transform the ordinary into the extraordinary, offering you a tailor-made and refined hospitality experience. Every detail is designed to anticipate your needs and enhance your stay, creating unique and unforgettable memories.
We hope to welcome you soon to experience our excellent hospitality.
As soon as you book your stay at Villa Kef, we will contact you!
The role of private concierge services
Our role is to make every stay at La Villa Kef, your luxury guesthouse in the heart of the Pont Royal golf course, a unique, seamless, and perfectly orchestrated experience.
We are involved from the very beginning of the stay planning process and are available in real time, 7 days a week, to:
- Warmly welcome guests
- Organize key collection and a tour of the property
- Ensure the smooth running of the rental (check-in, check-out, housekeeping, linens, maintenance, etc.)
- Respond to daily guest requests via a dedicated WhatsApp service
- Recommend the best places, activities, and experiences based on each guest's tastes and requests
Benoît, Baptiste and Mélanie
Benoît Sadallah & Baptiste Cleroux – Private Concierge & Tailor-Made Stays Specialists
Benoît and Baptiste form a complementary team dedicated to ensuring your peace of mind. Together, they ensure the preparation, smooth running, and personalized follow-up of each stay. From the welcome to the coordination of tailor-made services, they are your key contacts for a flawless experience.
Mélanie Hauterat – Quality & Customer Experience Manager
Mélanie ensures the consistency, smoothness, and excellence of every detail. She oversees hospitality standards, monitors guest satisfaction, and enriches the La Villa Kef experience with her keen sense of high-end service.
Reservations & Logistics
- Tables at the best restaurants in the region
- Private transfers (chauffeur, airport, train station)
- Vehicle rental (luxury car, electric mountain bike, helicopter, jet, private, etc.)
- Efficient management of unforeseen events and last-minute requests
- Courier service
- Residential service
- Grocery preparation before your arrival or floral decoration according to your wishes
- Babysitting, tailor-made workshops
- School support
Experiences & Workshops
- Organization of art workshops at home (painting, ceramics, pottery, photography, etc.)
- Private yoga or meditation classes in the grounds of La Villa Kef
- Home chef for a gourmet evening under the stars
- Mixology classes
- Private sommelier
- Massages, wellness treatments, osteopath, nurse, etc. at La Villa Kef
- Musicians, magicians, etc.
- Private tours of museums and art centers (Château Lacoste, Luma, Lee Ufan, etc.)
Discoveries & Escapades
- Boat rentals with or without skipper departing from Cassis or Marseille
- Guided excursions in the Luberon, the Calanques, or Provençal markets, etc.
- Visits to wine estates or oyster farms, with private tasting
- Visits to the Camargue (flamingos, horses, etc.)
Our à la carte services
At La Villa Kef, we transform the ordinary into the extraordinary by offering you a tailor-made and refined hospitality experience. Every detail is designed to anticipate your needs and enhance your stay, creating unique and unforgettable memories.
We hope to welcome you very soon to this guest house with private concierge service in Pont Royal, and to show you the excellence of our hospitality.
This service is included with your stay in a seasonal rental and a high-end guest house on the Pont Royal golf course. Activities must be arranged with the concierge.
Let us take care of making your experience sublime!