The concept of private concierge
At La Villa Kef, your upscale guesthouse in Pont Royal, we welcome you as if you were at home – with an extra touch of soul. The concierge team is led by Votre Butler & Isonia Conseil, specialists in prestigious hospitality.
Present throughout your stay, we assist you with discretion, responsiveness, and an exacting attention to detail.
All our services are personalized according to the needs and desires of each guest.
At La Villa Kef, we transform the ordinary into the extraordinary, offering you a tailor-made and refined hospitality experience. Every detail is designed to anticipate your needs and enhance your stay, creating unique and unforgettable memories.
We hope to welcome you soon to experience our excellent hospitality.
As soon as you book your stay at Villa Kef, we will contact you!
The role of private concierge services
Our role is to make every stay at La Villa Kef, your luxury guesthouse in the heart of the Pont Royal golf course, a unique, seamless, and perfectly orchestrated experience.
We intervene from the preparation of the stay and remain available in real time, 7 days a week, for:
- Warmly welcome guests
- Organize the handover of keys and the tour of the property
- Ensure the smooth running of the rental (check-in, check-out, cleaning, linen, maintenance, etc.)
- Respond to daily customer requests via a dedicated WhatsApp service
- Recommend the best addresses, activities and experiences according to each person's tastes and requests
Benoît, Baptiste and Mélanie
Benoît Sadallah & Baptiste Cleroux – Private concierge & tailor-made stays
Benoît and Baptiste form a complementary team dedicated to ensuring your peace of mind. Together, they ensure the preparation, smooth running, and personalized follow-up of each stay. From welcoming guests to coordinating customized services, they are your go-to partners for a flawless experience.
Mélanie Hauterat – Quality & Customer Experience Manager
Mélanie ensures consistency, fluidity, and excellence in every detail. She oversees hospitality standards, monitors guest satisfaction, and enriches the La Villa Kef experience with her keen sense of high-end service.
Reservations & Logistics
- Tables in the best restaurants in the region
- Private transfers (driver, airport, train station)
- Vehicle rental (luxury car, electric mountain bike, helicopter, jet, private, etc.)
- Managing unforeseen events and last-minute requests efficiently
- Courier service
- Home service
- Preparation of shopping before your arrival or floral decoration according to your wishes
- Babysitting, tailor-made workshops
- Academic support
Experiences & Workshops
- Organization of artistic workshops at home (painting, ceramics, pottery, photography, etc.)
- Private yoga or meditation classes in the park of La Villa Kef
- Chef at home for a gastronomic evening under the stars
- Mixology classes
- Private sommelier
- Massages, wellness treatments, osteopath, nurse, etc. at La Villa Kef
- Musicians, magicians, …
- Private tours of museums and art centers (Château Lacoste, Luma, Lee Ufan, etc.)
Discoveries & Escapades
- Boat rental with or without skipper departing from Cassis or Marseille
- Guided excursions in the Luberon, the Calanques or the Provençal markets, etc.
- Visits to wineries or oyster farms, with private tasting
- Visit the Camargue (flamingos, horses, etc.)
Our à la carte services
At La Villa Kef, we transform the ordinary into the extraordinary by offering you a bespoke and refined hospitality experience. Every detail is designed to anticipate your needs and enhance your stay, creating unique and unforgettable memories.
We look forward to welcoming you to our guesthouse with private concierge service in Pont Royal very soon, and to providing you with the excellence of our hospitality.
This service is included during your stay in a seasonal rental or high-end guesthouse on the Pont Royal golf course or in a seasonal rental. Activities must be paid for through the concierge.
Let us do it, we'll take care of enhancing your experience!